Headway Acquires New York Hospitality and National Event Staffing Business

Headway Workforce Solutions is excited to announce the acquisition of the New York hospitality and national event staffing business from Shiftgig! Through acquiring staffing business from Shiftgig, Headway adds Event Staffing to its already robust, nationwide offerings and expands its Hospitality footprint into the New York market. Headway will continue to use Deploy, Shiftgig’s software… Read more »

3 Tips To Making A Successful Job Change

job search

An effective job application must be customized to the opportunity to be found in the applicant tracking system, so applying for jobs can take a substantial amount of time. But, even if you’re happily employed at a stable company, or just landed a new position, there’s still plenty you can do to make your next job search easier.… Read more »

How to Answer Tough Interview Questions

The interview is undoubtedly one of the most unnerving steps of the job search process. Luckily, one way to calm yourself and be prepared is by knowing what’s in store and crafting smart replies to tough interview questions in advance. 1. Tell me about a time you overcame an obstacle? if you’re like most interviewees,… Read more »

Writing Winning Job Descriptions

In today’s booming job market, job seekers have a lot of opportunities and jobs to choose from. They’re also busy and worried about making the right career choice. Your job ad is the first glimpse a job seeker gets into your company and it needs to be an appealing one! Writing a winning job description… Read more »

Project Spotlight: Anti-Smoking Effectiveness Among the LGBT Community

The Research and Evaluation Survey for the Public Education Campaign on Tobacco among LGBT (RESPECT LGBT), sponsored by CTP (the Center for Tobacco Products), is now underway. The RESPECT study evaluates the effectiveness of media campaigns designed to reduce tobacco usage among young adults between the ages of 18 and 24 within the LGBT network.… Read more »

Data Collection: The Advantage of a Traveling Team

data collection travel team, remote geographies, on-demand, quick turnaround data collection

Research surveys frequently require timely data collection from specific geographies. In an era of declining response rates and decreased funding for field interviewer training, a traveling data collection team provides a reliable solution for high-quality data gathering. An Experienced Team A traveling team assembled from a pool of highly qualified candidates. The benefit of an… Read more »

Revolutionizing the Contact Center Sector

Contact Center personnel, contact agents, call center agents, negative response rate

In today’s on-demand culture, companies that wish to maintain a competitive edge need to pay careful attention to their customer’s needs. A contact center is a way that a company takes the pulse of their consumer base via survey sampling. Contact centers are also a way to address problems, take care of complaints, and build… Read more »

Behind the Scenes with Headway’s Senior VP of HR: Mary Thornbury

Mary Thornbury, Senior VP of HR

Headway Workforce Solutions operates across all fifty states. How do you keep up with the various regulations, like workers compensation, irregular tax codes, benefit options etc., that are specific to each state? While workers’ compensation management is fairly uniform across the board there are monopolistic states such as Ohio, Washington State, Wyoming and North Dakota,… Read more »

All About Headway’s Operations and Recruitment Team

Operations Leadership Team: Service Delivery for Recruitment and Staffing

We asked two members of our operation and recruitment team some important questions about day-to-day activities in the Headway office. Here are their answers: What does strategic leadership mean to you? John – To me, strategic leadership means fostering the personal and professional development of the team with whom I am working, while, at the… Read more »

Project Spotlight: National Survey of Drug Use and Health (NSDUH)

community health awareness, drug use, health survey

The project has been ongoing since 1988 and is sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA). The NSDUH survey collects data to identify underserved communities that are in need of substance abuse and mental health facilities. Other government agencies also use the information to support prevention programs and monitor the efficacy… Read more »