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Remote Part-time Bilingual French Telephone Interviewer

$14.00 - $15.00 per hour
Remote
On behalf of our client, Headway Workforce Solutions is currently seeking Remote Interviewers to work from home as Bilingual French Telephone Interviewers. Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a quality control evaluation. The pay for this position is $15.00 per hour, interviewers. Bilingual French Telephone Interviewer will be asked to work at least 20 hours of work per week. The position for staff, will go from January 2024 through May 2024. There is a required paid training that will begin January 15, 2024. Training will be a combination of at-home study and webinar. As a Bilingual French Telephone Interviewer, you will: Complete and pass all training activities in a timely a manner Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints Read the questions clearly and verbatim to the participant Accurately record outcomes and issues Receive and apply feedback on interviewing skills and project protocols. Position Qualifications: Ability to read, speak, and write English and French fluently (all training is conducted and prepared in English) Telephone Interviewing experience, at least 6 months (preferably in a Research setting or conducting calls with scripted telephone etiquette) Strong attention to detail with ability to capture information quickly while conversing Past experience using technology as part of their day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing). High school diploma or GED required Background check required Working from home requirements: The COVID-19 vaccine is mandatory for this role and proof of vaccination will be required. Must have your own laptop/computer for this role Use your own phone to make outbound calls Hard-wired high-speed internet service required – must be able to connect via Ethernet cable connection (within 25ft of workspace) Wireless/WIFI connection may be allowed in some exceptions Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to physical call center Proficiency with troubleshooting and using computers Quiet, private space in your home to conduct work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Communicate through speech and listening Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen Sit for long periods of time making phone calls Hours & Training: Attend and complete required On-line home study and certification beginning the week of January 15, 2023 4 hours per shift required, some exceptions for 6- and 8-hour shifts 20 – 40 hours per week, Monday – Friday. No Weekend Hours required at this time. Successful completion of self-study and web-based training prior to outbound calling Successful completion of certification assessment (and retraining if needed) About IMPAQ International: With research studies, program evaluations, implementation assistance, surveys and data collection, technical solutions, and communications strategies, IMPAQ helps governments, businesses, foundations, non-profits, and universities evaluate and enhance their programs and policies. Benefits: Work from home! $15.00 per hour minimum Paid training Consistent schedule offered – 20 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday, shifts will be available starting at each hour of the day. A shift must be at least 4-hours in length, and you’ll be required to work the same shift each day (i.e. 10am – 2:00 pm) Earn quarterly bonuses based on your performance. AIR to provide IT equipment and resources (laptop, headset, system access) · All candidates must be available for the duration of the project. Continued employment eligibility is contingent upon successful completion of mandatory training, verified reference checks, a DMV background check, and criminal background check including Megan’s Law. About Headway: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
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Part-Time Classroom Observer

$20 - $25/hr dependent on experience
Detroit
On behalf of our client, Headway Workforce Solutions is seeking Part-Time Classroom Observers to assist with data collection for an evaluation of Positive Emotional Development and Learning Skills (PEDALS) program, a research project. Classroom Observers will observe teacher-child interactions in early childhood education settings throughout the Detroit, MI area and attend periodic virtual team meetings. All observations will be conducted in-person for 2-3 weeks in the Winter of 2024 (January-February). Data collectors are required to attend virtual trainings prior to each round of data collection, tentatively scheduled to occur in January 2024. The pay rate for this position starts at $20 per hour and will vary dependent upon experience. Requirements of a Part-Time Classroom Observer: Available to work weekdays during school hours. Most observations will occur approximately 8:00am – 12:00pm Work 10 - 20 hours per week for each round of data collection Travel to designated observation locations (mileage and tolls will be reimbursed) Comfortable working in a preschool setting Adhere to rigorous assessment and observation protocols Use of personal laptop, including MS Word and Excel, and apply basic computer skills to conduct data collection activities Motivated, self-starter, comfortable working independently and on a team Exceptional time-management, organizational and record keeping skills required Successfully complete mandatory, paid, virtual training (dates TBD) Valid driver’s license, reliable transportation, and proof of auto insurance Follow safety procedures and the local and state guidelines related to COVID-19 Successful completion of mandatory trainings Pass verified reference checks, a DMV background check, criminal background checks including Megan’s Law, and any additional background checks required by school districts as applicable. Preferred Qualifications: Bachelor’s Degree and/or professional experience in child development, developmental psychology, social work, early childhood education, or other field related to early childhood development is preferred Prior experience observing, teaching, or working with young children from infancy to age 5 years is preferred Successful candidates will be organized, professional, on time, thorough, and possess excellent problem-solving and communication skills, and able to remain impartial during observations. Physical Requirements: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally reach and lift lightweight objects and small electronics up to 5 – 10 lbs Stand on your feet and walk around the majority of your shift Exposure to various environments, as might be expected with visiting early childhood education centers and schools. Possess effective communication skills through speech and listening and fluency in English through reading, writing, and speaking About Headway : Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
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Warehouse Porter-Durham Bulls

$17.00 per hour (avg. base + tips)
Durham
Warehouse Porter Warehouse porter is the perfect position for you if you like working behind the scenes and setting up concessions for the next event. We’re counting on you to move stock around the ballpark and maintain the warehouse storage areas. Heavy lifting and multitasking are necessary for this sometimes-unsung important position. A successful candidate will be like Batman. Both strong and an unrivaled attention to detail. This is a part-time, seasonal position. Average $17.00 per hour (avg. base + tips). Physical Requirements: Must be able to see, and communicate through speech and listening Must be able to stand for extended periods of time About Headway: Headway Hospitality specializes in serving up high-quality workers to our clients in the hospitality industry. Through Headway's proprietary recruitment, talent acquisition, and workforce management practices, Headway provides committed hospitality staff throughout the United States. Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.
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Remote Part-time Bilingual Vietnamese Telephone Interviewer

$14.00 - $15.00 per hour
Remote
On behalf of our client, Headway Workforce Solutions is currently seeking Remote Interviewers to work from home as Bilingual Vietnamese Telephone Interviewers. Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a quality control evaluation. The pay for this position is $15.00 per hour, interviewers. Bilingual Vietnamese Telephone Interviewer will be asked to work at least 20 hours of work per week. The position for staff, will go from January 2024 through May 2024. There is a required paid training that will begin January 15, 2024. Training will be a combination of at-home study and webinar. As a Bilingual Vietnamese Telephone Interviewer, you will: Complete and pass all training activities in a timely a manner Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints Read the questions clearly and verbatim to the participant Accurately record outcomes and issues Receive and apply feedback on interviewing skills and project protocols. Position Qualifications: Ability to read, speak, and write English and Vietnamese fluently (all training is conducted and prepared in English) Telephone Interviewing experience, at least 6 months (preferably in a Research setting or conducting calls with scripted telephone etiquette) Strong attention to detail with ability to capture information quickly while conversing Past experience using technology as part of their day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing). High school diploma or GED required Background check required Working from home requirements: The COVID-19 vaccine is mandatory for this role and proof of vaccination will be required. Must have your own laptop/computer for this role Use your own phone to make outbound calls Hard-wired high-speed internet service required – must be able to connect via Ethernet cable connection (within 25ft of workspace) Wireless/WIFI connection may be allowed in some exceptions Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to physical call center Proficiency with troubleshooting and using computers Quiet, private space in your home to conduct work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Communicate through speech and listening Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen Sit for long periods of time making phone calls Hours & Training: Attend and complete required On-line home study and certification beginning the week of January 15, 2023 4 hours per shift required, some exceptions for 6- and 8-hour shifts 20 – 40 hours per week, Monday – Friday. No Weekend Hours required at this time. Successful completion of self-study and web-based training prior to outbound calling Successful completion of certification assessment (and retraining if needed) About IMPAQ International: With research studies, program evaluations, implementation assistance, surveys and data collection, technical solutions, and communications strategies, IMPAQ helps governments, businesses, foundations, non-profits, and universities evaluate and enhance their programs and policies. Benefits: Work from home! $15.00 per hour minimum Paid training Consistent schedule offered – 20 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday, shifts will be available starting at each hour of the day. A shift must be at least 4-hours in length, and you’ll be required to work the same shift each day (i.e. 10am – 2:00 pm) Earn quarterly bonuses based on your performance. AIR to provide IT equipment and resources (laptop, headset, system access) · All candidates must be available for the duration of the project. Continued employment eligibility is contingent upon successful completion of mandatory training, verified reference checks, a DMV background check, and criminal background check including Megan’s Law. About Headway: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
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Remote Part-time Bilingual Cantonese Telephone Interviewer

$14.00 - $15.00 per hour
Remote
On behalf of our client, Headway Workforce Solutions is currently seeking Remote Interviewers to work from home as Bilingual Cantonese Telephone Interviewers. Interviewers will call health plans to ask questions over the telephone about benefits and coverage as part of a quality control evaluation. The pay for this position is $15.00 per hour, interviewers. Bilingual Cantonese Telephone Interviewer will be asked to work at least 20 hours of work per week. The position for staff, will go from January 2024 through May 2024. There is a required paid training that will begin January 15, 2024. Training will be a combination of at-home study and webinar. As a Bilingual Cantonese Telephone Interviewer, you will: Complete and pass all training activities in a timely a manner Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints Read the questions clearly and verbatim to the participant Accurately record outcomes and issues Receive and apply feedback on interviewing skills and project protocols. Position Qualifications: Ability to read, speak, and write English and Cantonese fluently (all training is conducted and prepared in English) Telephone Interviewing experience, at least 6 months (preferably in a Research setting or conducting calls with scripted telephone etiquette) Strong attention to detail with ability to capture information quickly while conversing Past experience using technology as part of their day-to-day tasks (preferred experience in collecting data using computer-assisted interviewing). High school diploma or GED required Background check required Working from home requirements: The COVID-19 vaccine is mandatory for this role and proof of vaccination will be required. Must have your own laptop/computer for this role Use your own phone to make outbound calls Hard-wired high-speed internet service required – must be able to connect via Ethernet cable connection (within 25ft of workspace) Wireless/WIFI connection may be allowed in some exceptions Alternate telephone (i.e. cell) to use to access AIR systems as part of log in process and for communicating issues to physical call center Proficiency with troubleshooting and using computers Quiet, private space in your home to conduct work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Communicate through speech and listening Read text verbatim, meaning reading words exactly as they are written, from a laptop or computer screen Sit for long periods of time making phone calls Hours & Training: Attend and complete required On-line home study and certification beginning the week of January 15, 2023 4 hours per shift required, some exceptions for 6- and 8-hour shifts 20 – 40 hours per week, Monday – Friday. No Weekend Hours required at this time. Successful completion of self-study and web-based training prior to outbound calling Successful completion of certification assessment (and retraining if needed) About IMPAQ International: With research studies, program evaluations, implementation assistance, surveys and data collection, technical solutions, and communications strategies, IMPAQ helps governments, businesses, foundations, non-profits, and universities evaluate and enhance their programs and policies. Benefits: Work from home! $15.00 per hour minimum Paid training Consistent schedule offered – 20 hours per week with the possibility to work up to 40 hours per week based on performance, availability, and project needs Calling starts at 8:00 am and continues through approximately 11:00pm (in the Eastern Time Zone) Monday through Friday, shifts will be available starting at each hour of the day. A shift must be at least 4-hours in length, and you’ll be required to work the same shift each day (i.e. 10am – 2:00 pm) Earn quarterly bonuses based on your performance. AIR to provide IT equipment and resources (laptop, headset, system access) · All candidates must be available for the duration of the project. Continued employment eligibility is contingent upon successful completion of mandatory training, verified reference checks, a DMV background check, and criminal background check including Megan’s Law. About Headway: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.
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